Not merely were we not seated in Business enterprise as told, we shortly acquired which the video technique and WiFi was failing to work and we wouldn't have the ability to listen to new music or movies for the duration of our 10 hour flight. I usually stay up for experiencing movies on long flights.
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On December twenty five, My three sons and I had a flight from Cleveland to Phoenix which was to go away at 7:fifty having a stop in Charlotte NC. At about 3 or four pm over the day of our departure, American Airways delayed our flight which might make us pass up our connection in Charlotte which had no other flights out to Phoenix that day OR the following! And why the hold off? No rationalization. So with no help from an AA consultant..(Pretty much as if it had been our fault) we uncovered One more flight via Dallas…which still left in an hour and a fifty percent. We created it into the airport but with One more impolite AA representative, (I understood it was chaotic with the holidays and all) I used to be certain that I could get my bag in Dallas due to the fact we now had to invest the night there. I requested him with regards to the tag that seemed like it absolutely was checked to Phoenix and he explained curtly, you’ll just decide on it up in Dallas and recheck it in the morning. Very well the bag did not enable it to be around the conveyer in Dallas. After i questioned Yet another agent over it, he stated it had been in a huge place and it was heading out when we left in the morning. I informed him I essential it for my lodge continue to be, and he explained to me it will get 4 hrs for getting it. Ok…nevermind…I’ll be back again below in four hours!!! So I remaining for your Dallas hotel devoid of my baggage.. Received on our flight the following morning and took off by the due date.
The red tape to get a response about a real tousled excursion from start off to complete is horrible. I have been attempting to get yourself a response from AA however the run all around is what AA would like so you might throw in the towel..GUESS WHAT ? i dont hand over very easily. so AA i await your solution.
Times have altered and its very unfortunate. BTW – Our flight to Madrid was with Iberia and the knowledge was the entire reverse! The aircraft was shiny, clean up and modern and also the foods choices were appetizing along with the attendants were conscious of foodstuff components. Certainly it can be achieved right!
I'm able to’t state that much for that airport personnel in Denver.My AA flight was delayed leaving Ohare and by the time I bought to Denver, the Frontier plane to which I were booked by Orbitz experienced left and I missed my flight.
I really strongly tend not to wish to fly with American Airlines ever once more, their customer service is horrible!!! I had been on a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay in try this website excess of. Why on earth do I must fly to Big apple to return to Virginia. My struggle was suppose to leave Miami Worldwide to Laguardia at 5pm. The flight was to begin boarding at four:30pm and they manufactured an announcement that their might be a 15 moment delay and I went into the counter to ask the representative if I had been gonna make my connection and he or she informed me I might be high-quality. The reason I checked on my link was simply because my lay over wax only 58 minutes. We’ll we boarded the flight so I believed I could be high-quality to catch my link bug that was so we sat around the airplane for more than and hour although they preset all of the required to repair. They did not give anybody the prospect to try to make alternate vacation which was absolutely Erroneous. I had been in Miami for my brother’s funeral since Thursday. My partner will work two position and he had to choose off from function Thursday, Friday and Monday from the two Positions. I also needed to take off myself. The flight sooner or later took off And that i skipped my connection.
At sign in for flight 2356 my bag was seen by staff as outsized. Put in size Check out & was one inch to tall . My gripe- my partner with equivalent bag was not ( diff shade) requested to sizing Examine. noticed a lot of definitely too tall bags past Test pt. your shedding $.
She was wonderful And that i hope she is about the flight following spet After i am likely back to St Thomas Thanks Mike
My partner and I flew from Palm Springs to Ft. Myers Florida, about the return excursion, flight 2233 from Dallas, my partner Rick Barnes was Slash quite terribly by something inside the seat when he put our luggage within the overhead compartment. We known as the Hostess and While blood was gushing out of the wound, he was specified a band assist to protect the five inch gash in his leg. We ended up informed that after Absolutely everyone boarded, the hostess would return with the primary support package and would have to generate a report.
Customers also can American Airlines buyer service through the email listed below: . We been given an automatic response within just a few minutes, but the correspondence didn't handle our query.
I'm a million member and always delight in traveling on AA,but U.S. Air is no superior. The personnel may be very rude
I'm able to assure you that This can be the worst flight I have had in my complete existence. My mom and spouse the two concur. We fly all over the country and are not new to traveling. All round it was only a horrible experience. We knowledgeable racism, incompetence and about labored and irritable staff.
Hardly ever I repeat by no means will I choose American Airlines. Once more.Fully unprofessional workforce in the ticket agent to flight attendants. The many jokes I've listened to about this staying a ” cattle hauler ” airline is regrettably genuine in my current knowledge.incredibly unfortunate.